Can I receive a non-face-to-face (telemedicine) diet herbal medicine prescription in Sejong City? I'm curious about the process.

Many people wonder, 'How can I receive herbal medicine without seeing a doctor in person?' I also initially wondered whether consulting over a screen might feel awkward, but in practice, a combination of detailed inquiry (munjin, 問診) and tongue diagnosis (seoljin, 舌診) provides sufficient information to understand the body's condition. First, Step 1 is an online consultation request. You can apply simply via our website or by phone, and we will send you guidance. Step 2 involves filling out a detailed medical intake form. Please include your usual eating habits, digestive status, constipation or diarrhea, sleep patterns, stress levels, and past dieting history. For example, those who feel bloated after meals and often have indigestion are likely to have Spleen Deficiency (biheo), while those who have no appetite but cannot stop snacking may have Phlegm-Fluid or stress-induced gastrointestinal dysfunction. Step 3 is the non-face-to-face consultation, typically a 15–20 minute video call. Since we cannot perform pulse diagnosis (maekjin, 脈診) directly, we pay extra attention to tongue diagnosis and inquiry. Observing the tongue's color, thickness, presence of tooth marks (chiheun), and coating (seoltae) gives clues about fluid metabolism and digestive function. I also initially doubted how accurate diagnosis could be without pulse-taking, but as I built experience with telemedicine, the accuracy became comparable to in-person visits. If necessary, I may recommend a pulse check at a nearby clinic. In Step 4, the Korean medicine doctor makes a diagnosis and decides on a prescription. Rather than simply 'weight-loss pills,' the approach is tailored: for Spleen Deficiency, we tonify the Spleen and Stomach (biwi) and resolve Dampness-Phlegm (seupdam); if Blood Stasis (eohyeol) is suspected, we add herbs that promote blood circulation. All prescriptions are customized considering the patient's lifestyle and underlying conditions. Step 5 involves preparation and home delivery. For Sejong City, the medicine usually arrives the next day; cold-storage items are sent with ice packs. Step 6 is follow-up management. During medication, if you experience changes in digestion or heartburn, you can contact us via KakaoTalk or phone for immediate consultation, and we may fine-tune the prescription. In essence, the core of non-face-to-face diet herbal medicine is not just 'getting the medicine and it's over,' but guiding the body to regulate itself through a flow of diagnosis, prescription, and management. By focusing on restoring Spleen and Stomach function rather than imposing harsh restrictions, the risk of rebound weight gain is relatively lower. Of course, individual results vary, but please feel free to inquire even if you are new to telemedicine.