I'm wondering if I can receive a non-face-to-face diet herbal medicine prescription and have it delivered by courier in Jeonju. What is the specific procedure?

Yes, the process for receiving a non-face-to-face diet herbal medicine prescription and having it delivered by courier in Jeonju is simpler than you might think. At our Baekrokdam Korean Medicine Clinic, we have systematically developed our remote consultation system over recent years so that patients can receive constitutionally appropriate herbal medicine without needing to visit in person. However, I want to emphasize that this service is not just about sending medicine—it is based on a thorough Korean medicine diagnosis and personalized design. The specific steps are as follows: 1) **Online Consultation Application and Preliminary Questionnaire**: After booking a 'non-face-to-face diet consultation' through our website or by phone, we send you a simple pre-consultation form. This form covers daily habits such as eating patterns, bowel movements, sleep quality, fatigue, and sensitivity to cold. For example, symptoms like 'poor digestion with bloating' or 'having an appetite but feeling full after a small meal' provide important clues for Korean medicine diagnosis. 2) **Video Consultation – Identifying Constitution and Pattern**: This takes about 20–30 minutes via video call, during which the Korean medicine doctor supplements the history. I focus particularly on **spleen deficiency (脾虛, biheo)**—where the spleen’s function is weakened, leading to poor digestion and absorption of food, making it easy to accumulate fat—and **phlegm-fluid (痰飮, dameum)**—a sticky metabolic waste product from impaired fluid metabolism that makes the body feel heavy. Sometimes stress or **blood stasis (瘀血, eohyeol)**—circulatory disorders—are the cause. It is important not to simply label this as a 'tendency to gain weight'; rather, it is about identifying which mechanism in the body is imbalanced. 3) **Personalized Prescription and Preparation**: Based on the diagnosis, a prescription is written. The key point is that there is no single 'diet herbal medicine'—it is always customized. For instance, if spleen deficiency is the main issue, herbs that **tonify the spleen (補脾, bobi)** are central; if phlegm-fluid is prominent, herbs that **resolve phlegm (祛痰, geodam)** are added; and to improve circulation, **blood-activating (活血, hwalhyeol)** herbs may be included. The prescription is prepared in our pharmacy, usually in 2–4 week batches. 4) **Courier Delivery**: Once prepared, the herbs are vacuum-sealed or individually packaged per dose and shipped via courier to any location nationwide, including Jeonju. A separate delivery fee applies, but the medicine cost itself is the same as for an in-person visit. However, please understand that we cannot provide specific figures such as 'cost per dose' or 'weight loss in kg' due to medical advertising regulations. 5) **Ongoing Management and Prescription Adjustment**: After receiving the medicine, we conduct follow-up video consultations every 1–2 weeks to monitor progress. For example, if you report constipation or feeling more comfortable in your stomach, we adjust the herbal ingredients accordingly. Through experience, I have found that no matter how good the prescription, lasting results are difficult without changes in lifestyle habits. Therefore, during consultations, I also provide advice on eating patterns and stress management. Through this process, even though it is non-face-to-face, you can approach weight loss as if we are working together closely. Initially, some patients wonder, 'Is it okay to just receive medicine?' I had similar doubts when first introducing the remote system. However, in practice, many patients feel more comfortable at home and share more candidly about their condition. A major advantage is that people in distant areas like Jeonju can conveniently access Korean medicine support without the burden of travel.