Q. If I have a remote consultation and get a prescription, when will I receive my medicine?

I completely understand the desire for quick results, especially with a busy schedule. However, when it comes to medicine, precision is more important than speed. At Baekrokdam, we strictly adhere to a professional preparation process to ensure the highest efficacy. First, through the remote consultation, we meticulously analyze your current physical condition. This goes beyond simple weight loss; we identify the accumulation of 'Eohyeol' (瘀血, blood stasis) and 'Dameum' (痰飮, phlegm-fluid retention/metabolic waste) within the body. An accurate diagnosis is the only way to produce a truly personalized prescription. Once the prescription is decided, we proceed with the careful selection of medicinal herbs and the decoction process. For patients with 'Bi-heo' (脾虛, Spleen deficiency/impaired digestive function), we must adjust the herbal ratios even more delicately, which usually takes 2 to 3 days. After thorough packaging and shipping, you will receive your medicine within 3 to 5 days from the date of consultation. We ask for your patient understanding, as this is the time required to craft a 'custom-fit garment' for your health. Please feel free to ask if you have any further questions.