📝 Detailed Answer
If you are unfamiliar with telemedicine, you might wonder if it works. Initially, I also regretted not being able to take a pulse. However, after some refinement, we found that combining a thorough questionnaire with video can assess your condition fairly well. For example, spleen deficiency (pi xu / 脾虛) often leads to poor digestion and bloating after cold food—these patterns are clearly identified through the survey. For first-time patients, we ask you to complete a detailed intake form and send photos of your abdomen and tongue, which helps us evaluate factors like phlegm-rheum (담음 / 痰飮) or blood stasis (어혈 / 瘀血). For follow-up visits, adjustments are made based on your previous response to treatment, so it is simpler. Herbal medicine is dispatched as decoctions or pills, and medication guidance is provided via phone or video. If urgent symptoms or precise diagnosis are needed, we may recommend an in-person visit. The key is to choose the method best suited to your condition, so please don't feel pressured. Feel free to ask any further questions about telemedicine consultations.