A. Yes, it is possible. However, telemedicine has conditions: first-time patients must have an in-person consultation. At our Baekrokdam Korean Medicine Clinic, telemedicine prescriptions are allowed after one in-person visit. If you are in Yeosu, after visiting our Seoul main center or a branch for the initial consultation, subsequent consultations can be done by phone or video, and your herbal medicine will be delivered by courier.
📝 Detailed Answer
First, let me explain whether non-face-to-face treatment is possible at all. Under Korean medical law, telemedicine (non-face-to-face) is only permitted for patients who have previously received in-person treatment. Therefore, first-time visitors must come to our clinic at least once. Initially, I also wondered why an in-person visit is necessary—but pulse diagnosis (脈診) and tongue diagnosis (舌診) are fundamental in Traditional Korean Medicine for assessing conditions such as spleen deficiency (脾虛, biheo), phlegm-fluid retention (痰飮, dameum), or blood stasis (瘀血, eohyeol). Direct palpation is the most accurate way to determine constitutional type and pathology. Thus, the structure is: initial in-person consultation, followed by telemedicine for follow-ups. If you reside in Yeosu, you need to visit our Seoul main center or a nearby branch (e.g., Gwangju, Suncheon) just once. After that, consultations can be conducted via phone or video call, and prescribed herbal medicine will be shipped to you. During telemedicine sessions, we evaluate daily habits like diet, digestion, sleep, stress, and bowel movements to adjust your prescription. However, we recommend returning for an in-person check-up every 4–8 weeks, because as your condition changes, pulse and tongue findings also change. This periodic assessment is essential for sustainable weight loss without yo-yo effect. In summary: ① initial in-person visit → ② telemedicine consultations + courier medicine → ③ periodic in-person check-ups. Following this sequence, you can fully receive Baekrokdam’s weight management herbal medicine while living in Yeosu.