A. Yes, we conduct the initial consultation via phone or video call. You send us a detailed questionnaire along with photos and videos, and we analyze your constitution and condition to determine the prescription. Then we send the herbal medicine (decoction or powder) by courier, with follow-up consultations every 2–4 weeks. Many patients feel improved digestion and lighter body within 1–2 weeks, and after about a month, changes in daily rhythm become noticeable. We proceed at a sustainable pace, so feel free to start without pressure.
📝 Detailed Answer
Non-face-to-face treatment is not done half-heartedly. I initially wondered how accurate it could be through a screen, but with a carefully filled questionnaire and photos of your abdomen, tongue, and facial complexion, we can sufficiently read your patterns. In Traditional Korean Medicine, we focus on fundamental constitutions such as spleen deficiency (biheo) or dampness-phlegm (seupdam). For example, if you say ‘I don’t eat much but still gain weight,’ this is often viewed as spleen deficiency with dampness accumulation. Correcting this requires long-term metabolic regulation rather than drastic restriction. The process is as follows: first week – after consultation, we send a customized prescription (decoction or powder) via courier. Second to third weeks – you begin taking it. Many feel less bloated and have easier bowel movements, often remarking, ‘My stomach feels lighter.’ At one month – first adjustment consultation, where we add lifestyle tips such as drinking warm water on an empty stomach. By two months – your constitution gradually stabilizes, and you’ll notice patterns of overeating or sugar cravings diminishing. Note that even without face-to-face visits, medical records are kept identically, and each prescription is individually prepared and packaged. Legally, we cannot promise specific weight loss amounts, but with consistent adherence, your body will naturally transform. If you have any concerns, please feel free to ask – I’ve experienced that anxious feeling myself and understand.