📝 Detailed Answer
I admit I was initially unsure about remote consultations, but many patients find them quite convenient. It is perfectly possible to receive such consultations in Hanam. First, the process differs slightly depending on whether you are a first-time visitor (initial consultation) or a returning patient who has previously been treated at our clinic. For first-time visitors, after booking by phone or through our website, we send you a medical history questionnaire before the consultation. You fill in details such as dietary habits, constitution, underlying conditions, and past weight loss experiences. Then, we conduct a 20–30 minute video consultation (via Zoom or KakaoTalk video call). During this, we comprehensively assess from a Korean medicine perspective whether you have a constitution prone to weight gain due to 'Spleen Deficiency (脾虛, biheo),' accumulation of 'Phlegm-Fluid (痰飮, dameum),' or circulation issues from 'Blood Stasis (瘀血, eohyeol).' Based on the results, we proceed accordingly. If herbal medicine is needed, we prepare a decoction (tangyak) or pill (hwanyak) form and send it via courier, along with detailed instructions and a follow-up after 1–2 weeks. If lifestyle modification alone is sufficient, we provide specific dietary and exercise guidance and schedule a follow-up consultation if necessary. Even remotely, all medical records are kept, ensuring continuity of care if you later visit in person. Feel free to ask any further questions.