A. The remote consultation process consists of five key steps: applying for an initial consultation via phone or website, completing a detailed medical questionnaire, conducting a remote consultation via video call, receiving a customized herbal prescription tailored to your constitution and symptoms, and delivery via courier. Throughout the treatment, your progress will be closely monitored via text messages to ensure safety and efficacy based on TKM principles.
📝 Detailed Answer
Although the consultation is remote, the clinical process remains as rigorous as an in-person visit. Some patients even find it more comfortable to provide detailed information through the written questionnaire.
1. **Initial Consultation Request**: Book a 'Remote Diet Consultation' via our website or phone. We will collect basic information such as height, weight, and primary symptoms (e.g., appetite issues, constipation, or edema).
2. **Questionnaire and Video Consultation**: You will receive a detailed questionnaire covering dietary habits, sleep, digestion, and previous weight loss history. This is followed by a 15–20 minute video call. Since physical pulse diagnosis is not possible, we utilize 'Seol-jin' (tongue diagnosis) via photos you provide. We specifically check for patterns such as 'Bi-heo' (Spleen deficiency) or 'Dam-eum' (accumulation of metabolic waste/phlegm).
3. **Customized Prescription**: Herbal formulas are curated based on your specific pattern. For those with poor digestion and a 'cold' constitution, we may use formulas based on 'I-gi-tang' (Qi-regulating decoction); for those with edema and fatigue, variations of 'Bo-jung-ik-gi-tang' (Tonifying the Middle and Augmenting Qi Decoction) may be used. Accurate reflection of constitution and lifestyle is the key to preventing the yo-yo effect.
4. **Preparation and Shipping**: Once prescribed, the herbal medicine is prepared as a decoction (or pills/powder) and shipped via courier. We typically provide a 10–14 day supply along with detailed dosage instructions and precautions.
5. **Follow-up and Monitoring**: We maintain frequent communication via text or phone to monitor your reaction to the medicine. If you experience bloating or loose stools, we can slightly adjust the herbal composition.
While it is difficult to provide exact figures on costs or success rates, TKM focuses on the root cause of 'why a certain constitution gains weight.' If you are looking for a healthy, long-term transformation, we encourage you to start with a consultation.