Q. What is the entire process of getting a remote herbal medicine prescription for weight loss in Busan?

The remote weight-loss herbal medicine process consists of four main stages: 1) **Initial consultation and booking** — Request a ‘remote visit’ via the hospital app or phone, and we’ll first send you a brief health questionnaire. Please fill in basic information such as height, weight, usual eating habits, digestion, sleep, bowel movements, and any previous diet attempts. 2) **Remote consultation (approx. 20–30 minutes)** — This is conducted by video call or phone. As a Korean medicine doctor, I explain how specific symptoms may relate to *biheo* (脾虛, spleen deficiency) or *dameum* (痰飮, phlegm-fluid retention). I assess your body type, tongue photos you provide, and even guide you to take your own radial pulse to perform pattern identification (*byeonjeung*). Many patients complain of side effects from Western diet pills, so I always ask about those and adjust the herbal formula to avoid interactions if used together. 3) **Prescription, preparation, and delivery** — After the consultation, I prescribe a personalized herbal formula. It is prepared in the most suitable form for your lifestyle: decoction (liquid you boil and drink), pills (al-hwan), or powder. We ship it to you via courier and text you the dosage instructions and precautions (e.g., “Avoid raw foods and cold drinks”). 4) **Follow-up and re-prescription** — Usually after two weeks, I contact you by text or phone to ask about your status. If needed, we schedule an additional video visit to adjust the herbs. Over about one month of regular use, you can expect changes such as stabilized appetite, reduced puffiness, and improved digestion. Results vary by individual, so I recommend viewing this as a process of rebalancing your body rather than chasing aggressive goals. Some worry that remote consultations might be less thorough. I admit I fumbled a bit at first, but now I can diagnose quite accurately through the questionnaire and screen alone. Rest assured, the herbs are prepared from quality-inspected raw ingredients in compliance with the Pharmaceutical Affairs Act.