Q. Can I get a telemedicine prescription for diet herbal medicine in Pangyo? I'm curious about the process.

If you're unfamiliar with telemedicine, don't worry — I felt the same at first, but over the years I've found many advantages. Here is the step-by-step process: **Step 1: Apply for an appointment** You can book a 'telemedicine diet consultation' via our website or phone. No special preparation is needed; we will send you a simple intake form before the session. **Step 2: Submit the intake form and photos** Please fill out detailed information about your eating habits, digestion, bowel movements, sleep, and past diet attempts. Then take and send photos of your face — especially your tongue. In TKM, tongue diagnosis (舌診) is a key method for assessing the condition of the spleen and stomach. It helps us determine whether you have spleen deficiency (脾虛), phlegm-fluid retention (痰飮), or blood stasis (瘀血). **Step 3: Telemedicine consultation (video or phone)** This lasts about 15–20 minutes without a face-to-face meeting. I review your intake form and ask about any missing details. Although I cannot directly feel your pulse, tongue photos and symptom analysis allow me to grasp most of the picture. For weight management, the core factors are your eating patterns and digestive capacity, so please feel free to speak openly — I listen as if I'm sitting beside you, sharing your concerns. **Step 4: Customized herbal prescription** After the consultation, the TKM doctor synthesizes the findings — for example, whether your metabolism is slowed due to spleen deficiency or if phlegm-fluid accumulation blocks weight loss. I then prescribe personalized herbs: for spleen deficiency, ingredients like Astragalus (黃芪) and Atractylodes (白朮) to boost energy; for phlegm-fluid, herbs like Atractylodes lancea (蒼朮) and Pinellia (半夏) to eliminate dampness. I won't promise a specific percentage of weight loss — the goal is to help your body find natural balance, so weight adjusts as you feel better. **Step 5: Preparation and delivery** Once the prescription is finalized, the herbal medicine is prepared in our clinic and shipped via courier or available for pickup. Detailed instructions on dosage and precautions are provided. A follow-up consultation (also available via telemedicine) is recommended after 2–4 weeks to monitor progress. If you're hesitant about telemedicine, remember that TKM relies heavily on the diagnostic interview (問診, about 80% of the diagnosis). A thorough conversation alone can set you on the right path — something I learned through my own trial and error. If needed, you can always switch to an in-person visit later, so feel free to reach out without hesitation.