Q. Can I receive a non-face-to-face diet herbal prescription in Pangyo? I'm curious about the process.

Non-face-to-face prescriptions are possible because our clinic adheres to telemedicine standards. Baeknokdam Korean Medicine Clinic participates in Gyeonggi-do's pilot telemedicine project, so you can rest assured. Here is the step-by-step process: 1️⃣ **Online consultation request** – Reserve a 'non-face-to-face consultation' via our website or phone. You will be asked to fill out a simple questionnaire (current health, constitution, past diet history, etc.). 2️⃣ **Video/phone consultation** – A 10–15 minute conversation with the attending Korean medicine doctor (usually myself). The key is to determine whether the main issue is 'spleen deficiency (脾虛, biheo)' or 'phlegm-fluid retention (痰飮, dameum). For example, poor digestion and easy weight gain suggest spleen deficiency; a heavy, foggy head with phlegm suggests phlegm-fluid retention. Based on your reported symptoms and a tongue diagnosis (photo of your tongue), we establish a preliminary direction. 3️⃣ **Prescription and herbal preparation** – After the consultation, our pharmacy prepares a personalized herbal formula. Diet herbs typically derive from formulas like Four Gentlemen Decoction (四君子湯, Sijunzi Tang) to tonify qi, or Two Aged Decoction (二陳湯, Yijin Tang) to resolve phlegm. There is no 'this pill will make you lose X kg' – rather, we help the body rebalance metabolism so weight adjusts naturally. 4️⃣ **Receiving the herbs** – The medicine is sent via courier, or you may pick it up at the clinic. You will receive text instructions on dosage and precautions (e.g., avoid coffee if ginseng is included). 5️⃣ **Follow-up check** – After 2–4 weeks, we reassess via video or phone. We ask about improvements in spleen deficiency or reduction in phlegm-fluid retention, then adjust the next prescription accordingly. ⚠️ **Note** – Non-face-to-face consultation is not always possible. First-time visits generally require in-person attendance, but our clinic permits telemedicine if you have a prior record or are seeking simple constitutional improvement. If pulse diagnosis (脈診, maekjin) is deemed necessary, I may suggest a single in-person visit for more accuracy. I never pressure you unnecessarily. In short, even commuters in Pangyo can receive a prescription with just a phone call after work – it's quite convenient. I used to think 'don't I need to see them in person?' but with experience, I've learned that telemedicine can be very effective.