Q. Can I receive a remote consultation for diet herbal medicine in Pangyo? I'd like to know the process.

Even remotely, the process is not much different from an in-person visit. In fact, filling out the health questionnaire thoroughly gives you a chance to examine your body more closely. 1. **Online consultation application** – Apply simply via the website or phone. It helps to mention symptoms like 'poor digestion and frequent bloating.' In Korean medicine, these signs are seen as possible spleen deficiency (脾虛) or phlegm-fluid (痰飮). 2. **Health questionnaire** – Provide detailed information on diet, sleep, bowel movements, and past diet attempts. Most diet failures are not just a matter of willpower but often due to internal organ imbalances. For example, spleen deficiency means a weak spleen function leading to slow metabolism, while blood stasis (瘀血) indicates poor circulation hindering waste removal. This step helps assess your constitution and imbalances. 3. **Video consultation with a Korean medicine doctor** – Lasts about 15–20 minutes. Based on the questionnaire, we perform pattern identification (辨證) – essentially a Korean medicine diagnosis of your current state. Even if you feel awkward at first, it is surprisingly comfortable. You can ask all your questions here. 4. **Customized herbal prescription and preparation** – Herbs are individually combined according to the pattern diagnosis. For instance, if spleen deficiency is dominant, we add herbs to tonify the spleen (補脾); if phlegm-fluid is excessive, we add herbs to dispel phlegm (祛痰). The herbal medicine does not simply reduce calories but works to restore the body's balance. 5. **Delivery and medication guidance** – The prepared herbal medicine is shipped to you, and detailed instructions on dosage, timing, and precautions are sent via text or app. If any changes in condition or questions arise, feel free to contact us anytime – continuous feedback is important even in remote care. Each step explains the reasoning behind the approach, so it becomes a journey of understanding your body rather than just receiving medicine. I encourage you to give it a try without hesitation.