Q. Can I receive a non-face-to-face prescription for diet herbal medicine in Pangyo? What is the process?

Here is a step-by-step explanation of the non-face-to-face diet herbal medicine process. **1. Online Consultation Request** You can book a non-face-to-face appointment via the website or phone. No need to visit in person, so it's convenient to schedule after work or on weekends. **2. Detailed Medical Interview and Constitution Analysis (about 20–30 minutes)** This is conducted via video call. The key points are examining the tongue, facial complexion, and abdominal condition. In Korean medicine, the tongue is considered the 'mirror of the five viscera and six bowels' (五臟六腑). The shape of the tongue and coating (舌苔) reveal constitutional tendencies such as spleen deficiency (脾虛), phlegm-fluid (痰飮), or blood stasis (瘀血). Your dietary habits, bowel movements, sleep patterns, and stress levels are thoroughly assessed. For example, if you report indigestion and bloating, a pattern of spleen deficiency (脾虛) is likely, so herbs that tonify the spleen (補脾) are prioritized. **3. Herbal Prescription and Delivery** Based on the interview results, a personalized herbal formula is prepared. Treatment usually starts with a 2-week supply, available as powder or liquid extract. The finished medicine is securely packaged and delivered by the next morning. Instructions for use and precautions are included. **4. Follow-up Management and Feedback** After 2 weeks, a video follow-up assesses progress. Subjective symptoms like reduced appetite, improved digestion, or a lighter feeling in the body are more important than weight changes. The prescription may be adjusted or additional lifestyle tips provided. While many initially expect the medicine alone to cause weight loss, gradually modifying diet and exercise together actually leads to sustainable changes without yo-yo effects. **Advantages of Non-face-to-face Treatment** For those living in busy areas like Pangyo, traveling to the clinic can be time-consuming. With remote treatment, that time can be used for taking medicine or light walks, often improving treatment adherence. Although pulse diagnosis is not possible, tongue diagnosis and thorough questioning sufficiently compensate. Many patients say, 'Seeing the doctor’s face gives me confidence,' which also eases my own nerves.