A. Yes, it is possible. However, the process differs depending on whether this is your first visit or you have been treated before. For first-time patients, we recommend visiting in person for a consultation. Taking your pulse and performing abdominal examination (Bokjin) are necessary for an accurate prescription. For existing patients, consultation via phone or video call is possible, and the medication will be delivered by courier. Detailed procedures will be explained when you call to inquire.
📝 Detailed Answer
For those wondering whether remote prescription is possible, I initially also wondered how to treat patients far away, but in practice, it works well for follow-up patients. However, it's best to consider two cases: first-time visits and existing patients.
For first-time visits (initial consultation): In Traditional Korean Medicine, we directly observe the patient's pulse (脈), tongue (舌診), and abdominal condition (腹診) to determine constitution and pattern. Especially for weight loss herbal medicine, it's not simply about suppressing appetite; it targets underlying causes such as Spleen deficiency (脾虛) leading to poor digestion and metabolism, or Phlegm-fluid (痰飲) and Blood stasis (瘀血). Therefore, accurate diagnosis is crucial. Hence, we recommend an in-person visit initially. Although coming to Pohang might be inconvenient, we have a system where only the first consultation is in-person, and subsequent ones can be remote.
For existing patients (follow-up): If we have already assessed your constitution and condition, consultation via phone or video call is possible. We ask about current symptoms, eating patterns, constipation, edema, etc., and adjust the prescription accordingly. Once the prescription is issued, the pharmacy prepares the herbal medicine and ships it via courier. During the course of taking it, you can contact us via text or phone with any questions.
Even with remote consultations, we ensure effectiveness by allocating sufficient time and sometimes ask for photos (tongue, face). However, due to medical law, the initial diagnosis must be in-person; we ask for your understanding. If you think 'Ah, I see,' feel free to call us without hesitation. After some trial and error, we have established a well-functioning remote process.