A. Yes, it is possible. However, in Korean Medicine, direct examinations like pulse diagnosis (脈診) and abdominal diagnosis (腹診) are crucial, and non-face-to-face consultations have limitations. We recommend initial in-person visits for accurate diagnosis, though follow-ups can be done remotely. Personally, I once insisted on non-face-to-face only for convenience, but ended up with ambiguous diagnosis and wasted effort.
📝 Detailed Answer
The biggest advantage of non-face-to-face prescribing is the flexibility in time and location. You can easily consult after work or on weekends, and receive prescribed herbal medicines at home, which is especially convenient for office workers. Additionally, follow-up check-ups every 2–4 weeks can be done remotely, helping you maintain consistent treatment despite a busy schedule.
However, there are clear drawbacks. Korean Medicine relies on pulse diagnosis (脈診), abdominal diagnosis (腹診), and tongue diagnosis (舌診) — direct observation and palpation are essential for accurate pattern identification (辨證). In non-face-to-face settings, this information is limited. Particularly, complex constitutional conditions such as spleen deficiency (脾虛), blood stasis (瘀血), or phlegm-fluid retention (痰飮) are difficult to assess through video alone. If the initial diagnosis is inaccurate, the prescription's effectiveness may decrease, and rarely, potential side effects might be missed.
In conclusion, the approach depends on the situation. If you are new to herbal medicine or have complex health issues, it is safer to visit at least once for pulse diagnosis and constitution assessment. After that, remote management is sufficient. Conversely, if you have a previous treatment history at our clinic or need only simple adjunctive support, a fully non-face-to-face process may be feasible. Either way, we will decide together considering your condition and convenience.