📝 Detailed Answer
I was initially skeptical about non-face-to-face diet herbal medicine myself, but after trying it, I found clear advantages. First, it is not constrained by time or place—you can have a video consultation during your commute or lunch break, which is convenient for office workers. Second, if you have previously visited our clinic, we can adequately assess your condition remotely. Third, it is especially suitable for follow-up patients rather than first-time consultations. On the other hand, there are drawbacks. The biggest limitation is that we cannot directly perform pulse diagnosis (脈診, maekjin) and tongue diagnosis (舌診, seoljin). In Korean Medicine, constitutional factors such as spleen deficiency (脾虛, biheo), blood stasis (瘀血, eohyeol), and phlegm-fluid (痰飮, dameum) rely heavily on the pulse at the wrist and the color and coating (苔, tae) of the tongue as key clues; subtle differences may be missed through video alone. Additionally, patients bear the burden of accurately describing their own symptoms. Therefore, in conclusion, I recommend non-face-to-face consultations for those with mild weight management needs or for follow-up patients who find remote visits convenient. However, if you have experienced multiple previous diet failures or have accompanying symptoms like indigestion or menstrual irregularities, an in-person visit would help ensure a more precise diagnosis. I also had concerns early on about whether remote consultations were adequate, but now I flexibly combine both approaches depending on the patient's condition. Even with non-face-to-face, we can obtain most information through basic questioning, photos, and video, so please do not worry too much. That said, our principle is 'the patient's health comes first,' so if we determine that remote consultation is not suitable, we honestly recommend an in-person visit.