Q. How long does it take to get a prescription for diet herbal medicine via telehealth, and when will I receive the medication?

I completely understand the eagerness to start your health journey, especially when you have a busy schedule. However, unlike mass-produced supplements, Traditional Korean Medicine (TKM) requires a personalized preparation process. First, through the telehealth consultation, we assess your current physical condition. We determine if you are experiencing 'Bi-heo' (脾虛, Spleen Deficiency/weakened digestive function) or if there is an accumulation of 'Dam-eum' (痰飮, Phlegm-fluid retention) or 'Eo-hyeol' (瘀血, Blood Stasis) within the body. Based on these diagnostic markers, your specific prescription is finalized immediately after the consultation. Following the prescription, the preparation process usually takes 3 to 5 days. This is the essential physical time required to select high-quality medicinal herbs and carefully decoct them. In my experience, a formula prepared with patience and precision is far more effective and harmonious with the body's needs. To summarize the workflow: [Consultation & Prescription (Same Day) → Herbal Preparation & Decoction (2-3 Days) → Shipping (1-2 Days)]. Rather than viewing this as a delay, please think of it as the necessary time to craft a customized remedy tailored specifically to your body. A more detailed schedule will be provided following your individual consultation.