Q. How long does it take to receive my diet herbal medicine if I get a prescription via telehealth?

As someone who once worked a demanding corporate job, I completely understand the desire for quick results and how tedious waiting can feel. However, herbal medicine is like a 'bespoke suit' rather than 'ready-to-wear' clothing, which is why a certain amount of time is necessary. The first 1 to 2 days are dedicated to analyzing your current physiological state. We don't just look at your weight; we carefully assess the accumulation of Phlegm-Fluid (Dameum, 痰飮)—metabolic waste in the body—and check for the presence of Blood Stasis (Eohyeol, 瘀血) that may be hindering your circulation. The following 2 to 3 days are spent on preparation and quality inspection. In particular, for patients with a Spleen-Deficiency (Biheo, 脾虛) type—those with weak digestive functions—we must be extra meticulous with the herbal composition. If the Spleen function is compromised, the body cannot absorb the nutrients effectively, regardless of how potent the medicine is, which can lead to bloating and indigestion. Attending to these fine details naturally takes more time. The process follows this sequence: [Telehealth Consultation → Constitutional Analysis & Prescription → Personalized Preparation → Shipping]. You will typically receive your medicine within one week. We kindly ask for your patience as we carefully prepare your personalized remedy.