Q. How long does it take to receive my weight loss herbal medicine if I get a prescription via telehealth?

I completely understand that you may be eager to start your journey and want your medication as quickly as possible. Here is a detailed breakdown of the process: First, we conduct a thorough telehealth consultation to assess your current physical condition. Rather than focusing solely on the number on the scale, we evaluate the accumulation of 'Dameum' (痰飮, stagnant metabolic waste) and 'Eohyeol' (瘀血, blood stasis or poor circulation) within your body. Once the prescription is finalized, we begin the compounding process. Our weight loss herbal medicines are not pre-made, off-the-shelf products. We adhere to a personalized approach, adjusting the herbal ingredients based on your individual needs, such as whether you have 'Bi-heo' (脾虛, deficiency of the Spleen/digestive function) or specific dietary habits. Consequently, the compounding and extraction process typically takes 2 to 3 days. Including an additional 1 to 2 days for courier delivery, you will generally receive your medication within 3 to 5 days after your consultation. While this may seem slow, please understand that this is the time required to carefully prepare a formula tailored specifically to your body. Please feel free to ask any further questions. We are here to work with you to find the healthiest path toward your goals.