Q. If I have a remote consultation and get a prescription, how long does it actually take to receive the medicine?

I completely understand the feeling of waiting for medication when you have a busy schedule; sometimes the wait can make you feel anxious about whether the treatment will be effective. Our process is as follows: First, during the remote consultation, we meticulously assess your current physical condition. We don't just look at your weight; we examine whether there is an accumulation of Dameum (痰飮, phlegm-fluid retention that obstructs the circulation of Qi and Blood) and whether you are experiencing symptoms of Bi-heo (脾虛, a deficiency in the Spleen's digestive and absorptive functions). Next is the preparation stage. Rather than sending a pre-made product, we add or subtract specific medicinal herbs to tailor the formula to your unique constitution and current condition. This customized decoction process usually takes 2 to 3 days. Finally, including shipping time, you will receive your medicine at home within 3 to 5 days. In my own experience during my studies, I learned that rushing results often leads to failure. Especially with weight loss, I believe the body must be managed slowly and according to traditional principles. I know you are eager to start, but I ask for your understanding that this is the minimum amount of care required to brew a medicine that perfectly suits your body. We will provide a more detailed schedule once your consultation is complete.