Q. I live in Goyang-si. Is it possible to have a non-face-to-face (online) consultation for diet treatment at a Korean medicine clinic?

Online consultations are possible depending on whether you are a new or returning patient. For first-time visitors, we strongly recommend an in-person visit at least once. Diet herbal medicine prescriptions vary according to your constitution and current condition, and identifying root causes such as Spleen Qi Deficiency (脾虛) or Phlegm-Fluid (痰飮) requires pulse diagnosis (脈診) and abdominal diagnosis (腹診). Even I initially thought online would suffice, but without palpating the pulse, key details can be missed. Therefore, we commonly see new patients in person for initial diagnosis, then use online follow-ups to monitor progress. If you are a returning patient with existing records, online consultation and prescription are fully feasible. For example, when adjustments are needed for digestion or constipation while taking herbal medicine, or when you are too busy to visit, we can consult by phone or video and send the medication by courier. However, Korean medicine diet treatment focuses not just on weight loss but on restoring bodily balance; if a prescription change is needed, a follow-up visit is safer. If you wish to schedule an online consultation, please contact us by phone and we will guide you in detail based on whether you are a new or returning patient.