Q. I live in Dongtan. Can I receive a non-face-to-face prescription for diet herbal medicine?

At first, I wondered how herbal medicine could be prescribed remotely, but it turns out to be quite systematic. However, according to Traditional Korean Medicine principles, an initial consultation is ideally conducted in person because pulse diagnosis and abdominal palpation (腹診, bokjin) are important. But if distance or time constraints are an issue, much can still be assessed through photos and video. For diet-related cases, we can differentiate patterns such as spleen deficiency (脾虛, biheo)—where weak spleen function leads to waterlogged constitution—phlegm-fluid (痰飲, dameum)—where dampness and waste accumulate—or blood stasis (瘀血, eohyeol)—where blood circulation is blocked—all through careful history taking and images. The process is step-by-step: first, book a 'non-face-to-face initial consultation' on our Baekrokdam app or website. Second, complete the detailed medical questionnaire (eating habits, digestion, sleep, bowel movements, etc.) and send photos of your face, tongue, and full body. Third, the TKM doctor performs pattern identification and formulates the herbal prescription. Fourth, the decoction or pills are prepared and shipped to you, and you can provide feedback via text or phone during the course of medication. If you have severe edema or underlying conditions, it is safer to visit in person. Although remote care is convenient, I personally recommend an in-person first visit to ensure nothing is missed. But if you just want to have a preliminary consultation, feel free to book without pressure.