Q. Is it possible to get non-face-to-face diet herbal medicine prescriptions in Yongin?

Many patients ask if they can start conveniently via non-face-to-face since traveling from Yongin can be time-consuming. We understand, and at Baekrokdam Korean Medicine Clinic, we conditionally offer non-face-to-face prescriptions. The conditions differ for returning versus new patients. For returning patients who have previously visited for an in-person pulse diagnosis, we can adjust medicines through video consultations and send herbs by courier, so you don't need to come from Yongin. However, to ensure safety, we recommend an in-person visit every 3–6 months for a reassessment of the pulse and overall condition. For new patients, we do not yet have a precise understanding of your body's state. TKM diet therapy is not simply about prescribing 'weight-loss herbs'; it requires identifying why weight loss is difficult—for example, spleen deficiency (pi xu, where weak spleen function leads to fluid retention and poor digestion), phlegm-fluid retention (dam eum, accumulation of unnecessary waste in the body), or blood stasis (eo hyeol, poor circulation hindering waste elimination). Differentiating these requires pulse diagnosis (wrist), tongue examination, and sometimes abdominal palpation (bokjin), which video alone cannot adequately assess. I have experienced suboptimal results from rushing non-face-to-face prescriptions for new patients, only to find the root cause was different, so my principle is that new patients must visit in person. While non-face-to-face consultations are possible, medical regulations also limit prescribing without sufficient diagnostic actions. I do not mean to intimidate you—I know the trip from Yongin is inconvenient. But once you receive an accurate diagnosis in that first visit, follow-up care becomes much easier and more convenient. You may schedule a brief video consultation before your in-person visit to discuss any concerns freely.