Many people worry, 'Can I receive herbal medicine without an in-person visit?' I also felt uneasy at first since we cannot check the pulse, but surprisingly, detailed history-taking, tongue photos, and facial complexion often reveal patterns such as Spleen Deficiency (Pi Xu: weak digestion, pale face), Phlegm-Fluid (Tan Yin: heaviness, bloating), Blood Stasis (Yu Xue), or Liver Depression (Gan Yu: stress-related distension). Here is the step-by-step process: 1. **Consultation booking** – Apply for non-face-to-face care by phone or via the Baekrokdam website. 2. **Sending history materials** – Share a constitution questionnaire, tongue photo (taken under indoor light for natural color), recent diet, and lifestyle patterns. 3. **Pattern differentiation** – The Korean medicine doctor comprehensively assesses Pi Xu (spleen qi deficiency), Tan Yin (phlegm-fluid retention), Gan Yu (liver depression), etc. Diet herbal medicine is not simply a 'weight-loss drug' but focuses on strengthening spleen-stomach function, normalizing water metabolism, and eliminating accumulated phlegm-fluid. 4. **Prescription & dispensing** – Based on the pattern diagnosis, a personalized herbal formula (powder or decoction) is prescribed and immediately prepared at the pharmacy, then shipped via courier. 5. **Medication guidance** – Detailed instructions on dosage, contraindicated foods, and lifestyle advice are provided by text or phone. 6. **Follow-up care** – After 2–4 weeks, a re-consultation adjusts the formula or, if needed, recommends an in-person visit. Note: Under medical law, non-face-to-face consultations may have restrictions. For first-time visits or certain conditions, we may advise an initial in-person appointment. Specific details will be explained during your consultation.