Q. I live in Jeonju. Can I receive a non-face-to-face consultation for diet herbal medicine and have it delivered by courier?

Non-face-to-face treatment is more systematic than you might think. I also initially wondered how we could assess the pulse through a screen, but a detailed medical history and lifestyle interview can sufficiently compensate. 1. **Online Medical Questionnaire** – First, we send you a basic questionnaire via our website or KakaoTalk. Please fill in details about weight changes, eating habits, bowel movements, sleep, and past diet history. This is the first step to determine whether the main pattern is Pi Deficiency (脾虛), Phlegm-Retained Fluid (痰飮), or mixed Blood Stasis (瘀血). 2. **Video Consultation (15–20 minutes)** – You have a one-on-one video call with the Korean medicine doctor. During this call, we ask for photos of your tongue and information about your abdominal condition (bloating, coldness, etc.). Instead of directly palpating the wrist, we check hand temperature, texture, and overall vitality. By synthesizing patterns such as 'poor digestion, dry mouth, and discomfort after eating cold foods,' we differentiate the pattern—for example, Spleen-Stomach Deficiency Cold (脾胃虛寒) versus Stomach Heat (胃熱). 3. **Prescription and Preparation** – Based on the pattern differentiation, a customized herbal formula is prescribed. We commonly use herbs like Chinese Yam (山藥), Atractylodes (白朮), and Poria (白茯苓) to improve Pi Deficiency, or Coix Seed (薏苡仁) and Agastache (藿香) to eliminate Phlegm-Retained Fluid. All herbs are domestically sourced or meet pharmacopoeia standards. 4. **Courier Delivery (Free)** – After preparation, the medicine is shipped via courier on the same day or the next afternoon. For Jeonju, it typically arrives the next day. We include instructions for dosage (twice daily, 30 minutes after meals) and simple lifestyle guidelines (avoid cold beverages, no food after 8 PM). Although it is non-face-to-face, we do not skip the core process of pattern differentiation (辨證). However, if this is your first visit, we can also refer you to a nearby partner clinic—please feel free to ask. We provide pricing upon inquiry and do not promise specific weight loss numbers (e.g., 'lose n kg'). Instead, we work with you to understand why Pi Deficiency or Phlegm-Retained Fluid developed and how to improve the root cause.