Q. I'm curious about the process and steps for using a non-face-to-face (telemedicine) diet clinic in Changwon.

Non-face-to-face care reduces time and location constraints while applying a traditional Korean medicine approach. At our Baekrokdam Korean Medicine Clinic, we first conduct an initial consultation via phone or video call. We ask in detail about your constitution (體質), eating habits, sleep, bowel movements, and any side effects or rebound weight gain from previous diet attempts. I empathize because I've also made many mistakes. Therefore, it's not just about reducing calories, but first correcting imbalances in the body. For example, if you have a spleen deficiency (脾虛) with poor digestion and tendency to swell, we use herbs to support spleen function while eliminating phlegm-fluid (痰飮). If blood stasis (瘀血) is suspected, we add herbs to promote blood circulation. Most patients report within a week that digestion improves, morning puffiness decreases, and appetite does not surge excessively. Since individual differences exist, we check in after two weeks to adjust. After one month of consistent use, we have another consultation to evaluate changes in body composition and symptom improvement, then decide the next prescription. We do not promise specific weight loss numbers, but many experience a lighter body and better appetite control. Even in non-face-to-face mode, the Korean medicine doctor carefully monitors each patient's condition and personally prepares the medicine, so there is no difference from visiting the clinic.