A. Yes, it is possible. At Baekrokdam Korean Medicine Clinic, we offer non-face-to-face consultations for diet herbal medicine. The process is simple: ① Apply via our website or phone for a telehealth consultation. ② We assess your constitution and condition through a detailed questionnaire, photos, and video call. ③ The doctor prescribes a customized formula considering causes like spleen deficiency (biheo) or phlegm-fluid (dameum). ④ The medicine is prepared, vacuum-packed, and shipped via courier—usually arriving the next day in Cheonan. Rest assured, even remotely, the evaluation is thorough.
📝 Detailed Answer
Even if you are in Cheonan, non-face-to-face treatment is fully possible. I initially wondered, 'Can a prescription be made just through a screen?' But after some trial and error, I found that filling out the questionnaire slowly at home actually helps you reflect more on your lifestyle habits. Let me explain the process step by step.
**Step 1: Consult Application**
Reserve a 'non-face-to-face diet consultation' on our website or by phone. We'll ask for your height, weight, current medications, and past diet history. If you've experienced side effects from Western diet medications, please let us know.
**Step 2: Online Health Assessment**
We send you a detailed questionnaire covering over 50 items such as appetite, digestion, bowel movements, sleep, cold sensitivity, and menstrual cycle (for women). In Korean medicine, we comprehensively evaluate spleen deficiency (biheo – weakened spleen function leading to poor digestion or edema), phlegm-fluid (dameum – accumulation of unnecessary fluids and waste), and blood stasis (eohyeol – blood circulation disorders). We also check your tongue and pulse (though limited via video) during the video call.
**Step 3: Prescription and Preparation**
Based on the diagnosis, the doctor prescribes a personalized herbal formula. For example, if spleen deficiency is prominent, herbs to tonify the spleen (bobi) are added; if phlegm-fluid is excessive, herbs to resolve phlegm (geodam) are adjusted. By law, we cannot say 'take this and lose XX kg,' but the goal is to regulate organ functions according to your constitution to support natural weight control without rebound.
**Step 4: Delivery**
After preparation, the medicine is vacuum-packed and shipped via courier. Since Cheonan is near Seoul, delivery typically arrives the next day. It comes in a concentrated liquid form without residue, ready to drink. Store it in the refrigerator. We include detailed instructions on dosage and precautions, and we check in with you via phone or message mid-course.
**Step 5: Follow-up Management**
We recommend re-consultations (non-face-to-face) every 2–4 weeks to adjust the formula or provide lifestyle tips. The aim is not short-term weight loss but a constitutional change that prevents yo-yo effects. Even remotely, all medical records are kept, and the medicine is prepared per the doctor's prescription, so you can feel at ease. Feel free to ask any questions.