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Remote Prescription Process
Remote Prescription Process

Q. How can I get a non-face-to-face diet herbal medicine prescription in Cheongna?

A.

1. Book a non-face-to-face consultation via our website or phone. 2. Before the consultation, submit a brief questionnaire and photos of your tongue and face for pattern assessment. 3. During the video consultation, we discuss symptoms and lifestyle, and identify TKM patterns like Spleen deficiency or Phlegm-fluid. 4. Custom herbal medicine is prescribed and delivered by courier, with follow-up via text.

📝 Detailed Answer

Getting diet herbal medicine non-face-to-face is simpler than you might think. I also wondered at first whether a screen-based consultation could be effective, but it actually feels less burdensome to consult from home. Let me explain step by step. 1. **Booking & Intake** — Book a non-face-to-face initial consultation through our website or by phone. Even though it's remote, an initial consultation is essential so I can see your voice, facial expression, and tongue condition to perform TKM pattern differentiation (辨證). 2. **Pre-submission of Materials** — Before the consultation, please send a brief questionnaire along with photos of your tongue and face. A swollen tongue with thick white coating suggests Phlegm-fluid or Damp-phlegm; scalloped tongue edges point to Spleen deficiency (脾虛) causing poor metabolism. Pre-analyzing these allows us to use consultation time more efficiently. 3. **Video Consultation (15–20 minutes)** — I ask in detail about your lifestyle, diet, past diet attempts, and current symptoms like digestion, constipation, or fatigue. In TKM, even for the same overweight condition, causes vary: Spleen deficiency, Liver depression (肝鬱) leading to stress-induced appetite, or Blood stasis (瘀血) circulation issues. Each requires a tailored approach to avoid yo-yo effects. 4. **Prescription & Delivery** — Based on the consultation, I prepare custom herbal medicine and ship it via courier, typically 2–4 weeks' supply. During the course, I monitor your symptom changes via KakaoTalk and adjust the formula slightly if needed. 5. **Follow-up & Adjustment** — After 2–4 weeks, we have another video consultation to review progress. I listen to how your body is responding, modify the herbs, or add lifestyle tips. Even though it's non-face-to-face, you receive continuous care. If you're new to non-face-to-face care, you may feel hesitant. But from a TKM practitioner's perspective, I perform the same pattern differentiation and prescription as in-person visits, so the results are comparable. Feel free to apply for a consultation without worry.
#step-guide #ordered-list
Dr. Yeonseung Choe

Expert Verified

Dr. Yeonseung Choe

Chief Director

Last reviewed 2026.05.10

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