📝 Detailed Answer
Getting diet herbal medicine non-face-to-face is simpler than you might think. I also wondered at first whether a screen-based consultation could be effective, but it actually feels less burdensome to consult from home. Let me explain step by step.
1. **Booking & Intake** — Book a non-face-to-face initial consultation through our website or by phone. Even though it's remote, an initial consultation is essential so I can see your voice, facial expression, and tongue condition to perform TKM pattern differentiation (辨證).
2. **Pre-submission of Materials** — Before the consultation, please send a brief questionnaire along with photos of your tongue and face. A swollen tongue with thick white coating suggests Phlegm-fluid or Damp-phlegm; scalloped tongue edges point to Spleen deficiency (脾虛) causing poor metabolism. Pre-analyzing these allows us to use consultation time more efficiently.
3. **Video Consultation (15–20 minutes)** — I ask in detail about your lifestyle, diet, past diet attempts, and current symptoms like digestion, constipation, or fatigue. In TKM, even for the same overweight condition, causes vary: Spleen deficiency, Liver depression (肝鬱) leading to stress-induced appetite, or Blood stasis (瘀血) circulation issues. Each requires a tailored approach to avoid yo-yo effects.
4. **Prescription & Delivery** — Based on the consultation, I prepare custom herbal medicine and ship it via courier, typically 2–4 weeks' supply. During the course, I monitor your symptom changes via KakaoTalk and adjust the formula slightly if needed.
5. **Follow-up & Adjustment** — After 2–4 weeks, we have another video consultation to review progress. I listen to how your body is responding, modify the herbs, or add lifestyle tips. Even though it's non-face-to-face, you receive continuous care.
If you're new to non-face-to-face care, you may feel hesitant. But from a TKM practitioner's perspective, I perform the same pattern differentiation and prescription as in-person visits, so the results are comparable. Feel free to apply for a consultation without worry.