Q. What is the procedure for receiving a non-face-to-face diet herbal medicine prescription in the Cheongra area?

This non-face-to-face diet herbal prescription service is designed for patients unable to visit in person, and typically follows these steps: 1. **Booking and initial intake**: Reserve a non-face-to-face appointment through our Baekrokdam Korean Medicine Clinic website or by phone. First-time patients fill out a brief questionnaire; it is important to disclose any past diet attempts, use of Western medications (e.g., Wegovy), and any side effects. 2. **Video/phone consultation – Constitutional diagnosis**: The TKM doctor conducts a direct conversation to evaluate your current condition. For instance, if you say 'I feel more tired after meals, and my hands and feet are cold while my face flushes easily,' this suggests **Spleen Deficiency (bi xu)**—weakened spleen function leading to poor digestion and energy metabolism. If you mention 'a white coating on the tongue and a sensation of phlegm bubbling in the chest,' it points to **Phlegm-Fluid (dam eum)**—accumulation of unnecessary fluids and waste in the body. The focus is not just on weight loss but on identifying underlying imbalances. 3. **Personalized herbal prescription**: Based on the consultation, a custom herbal formula is prepared, either as a decoction (boiled tea) or pills, depending on your lifestyle. Common ingredients include herbs like Baekchul (Atractylodes alba), Changchul (Atractylodes lancea), Jinpi (tangerine peel), and Banha (Pinellia) to tonify the Spleen and dispel Phlegm-Fluid. If blood stasis (eohyeol) is present, blood-moving herbs may be added. From a TKM perspective, when qi circulation improves and dampness and phlegm are cleared, patients often feel lighter and more energetic. 4. **Medication receipt and instructions**: The prescribed herbs are prepared and shipped via courier, typically in 1–2 week supplies. Instructions include dosage timing (before/after meals, water temperature) and precautions such as reducing instant foods and avoiding late-night eating. 5. **Ongoing monitoring and adjustment**: If you experience changes like heartburn or constipation, contact us anytime via text or the app. At 2–4 week intervals, we may schedule a brief follow-up to adjust the formula. We prioritize changes in digestion and energy over pure weight numbers. Non-face-to-face consultations have limitations compared to in-person pulse diagnosis (maekjin), but thorough history-taking and photo/video assessment help bridge the gap. However, for severe abdominal obesity or major comorbidities, an in-person visit is recommended. The ultimate goal is to find a sustainable approach without strain, so feel free to apply for a consultation.