A. Remote consultation involves four main steps: First, submit an application and fill out a detailed medical questionnaire. Second, send photos of your face/tongue and have a brief video call to assess your constitution. Third, receive the prescribed herbal medicine by delivery. Fourth, check your progress via video after two weeks. It may feel uncertain at first, but many find it convenient.
📝 Detailed Answer
Even in a non-face-to-face setting, the diagnostic process is thorough. You begin by completing an online questionnaire covering digestion, bowel movements, sleep, stress, and more. Then, through video, we examine your facial complexion, tongue condition (舌診, shězhěn), and voice tone, which helps identify constitutional tendencies such as spleen deficiency (脾虛), phlegm-fluid retention (痰飮), or blood stasis (瘀血). You might worry, 'How can treatment work from a distance?' I felt the same initially, but I've concluded it's entirely feasible. Prescriptions are typically given in two-week courses. The first week is an adaptation period; you may experience mild bloating or drowsiness, which usually stabilizes after 3–4 days. By the second week, many feel lighter, and after about a month, appetite control becomes easier. However, individual results vary, and lifestyle changes are essential. The main advantage of remote care is flexibility—ideal for busy professionals. The limitation is that the practitioner cannot palpate your pulse directly; we compensate with more detailed questioning and frequent check-ins. We adjust dosage and formula via video calls every two weeks. Consistent management for about three months can lay the foundation for constitutional improvement.