Only people currently living in Korea with their own Korean 010 mobile number can apply. Overseas residents are not eligible.
Remote Prescription Process
Remote Prescription Process

Q. I live in Cheongju. What is the process for getting a non-face-to-face prescription for diet herbal medicine?

A.

The non-face-to-face process is simpler than you might think. First, submit an inquiry via our website or phone and fill out a detailed health questionnaire. Then, a Korean Medicine doctor conducts a video consultation to assess your constitution and condition. After diagnosis, the prescribed herbal medicine is delivered to your home by courier. During the first 1–2 weeks, you may notice improved digestion and reduced bloating. After about a month, appetite regulation and energy changes appear; by 2–3 months, body composition stabilizes. Follow-up video consultations are used to adjust the prescription as needed.

📝 Detailed Answer

I admit I was initially skeptical about receiving diet herbal medicine through a non-face-to-face consultation. However, after some trial and error, I can confidently explain the process. Even remotely, a thorough diagnosis is possible. The health questionnaire covers lifestyle, abdominal distension, bowel habits, etc. During the video call, the doctor examines your tongue (舌診, shězhěn, tongue diagnosis) to assess constitutional type. Although pulse diagnosis (脈診, màizhěn, pulse diagnosis) is omitted, the doctor asks about digestion and areas of edema to evaluate for conditions like Spleen Deficiency (脾虛, pí xū, Pi Xu) or Phlegm-Fluid (痰飮, tán yǐn, Tan Yin). Timelines are as follows: (1) Within 1–2 days of registration, a 20–30 minute video consultation is conducted. (2) Herbal medicine arrives by courier within 2–3 days after consultation, with dosage instructions sent via text. (3) The first week is an adaptation period: as Pi Xu improves, the stomach feels more comfortable; as Tan Yin disperses, facial and ankle puffiness decreases. You'll first notice lightness in the body rather than numbers on a scale. (4) By weeks 2–4, Qi and Blood (氣血, qì xuè) circulation improves, appetite stabilizes, and fatigue lessens. A follow-up consultation refines the prescription and provides dietary correction tips. (5) In months 2–3, body composition changes begin, but individual variation is large, so I cannot promise a specific weight loss amount. Instead, we gradually reduce the herbal medicine to maintain results and prevent rebound. This non-face-to-face method is not a simple medicine delivery without doctor oversight; it operates within legal medical boundaries with regular consultations to adjust treatment. You may have doubts at first, but try one consultation before deciding.
#step-guide #timeline
Dr. Yeonseung Choe

Expert Verified

Dr. Yeonseung Choe

Chief Director

Last reviewed 2026.05.10

← Back to Remote Prescription Process

Not sure whether this symptom needs care?

Send a care inquiry and the clinic will advise whether an in-person or remote visit may be appropriate for your situation.