Q. Is it possible to get a non-face-to-face diet herbal prescription in Asan? I'm curious about how it works without visiting in person.

Yes, Baekrokdam Korean Medicine Clinic offers non-face-to-face consultations. However, it is not available for everyone at any time; first-time visits are generally recommended to be in person. This is because syndrome differentiation (辨證) — the comprehensive assessment of constitution and condition in Korean medicine — relies heavily on pulse diagnosis (脈診) and abdominal diagnosis (腹診). Speaking of advantages, office workers or those living far away can save time and transportation costs. Moreover, simple follow-ups on changes or side effects while taking herbal medicine can be adequately handled via video or phone. We supplement this by providing pre-consultation questionnaires and checking tongue images (舌診) through photos. The downside is that missing tactile information may reduce diagnostic precision. For example, a case of spleen deficiency (脾虛) — weakened digestive function — might be mistaken for phlegm-fluid (痰飮) if only external swelling is visible. I myself was initially skeptical about remote consultations, but after trying it a few times, the limitations became clear. Therefore, we offer it restrictively to stable returning patients or those needing simple tonics or diet support. In conclusion, whether remote or in-person is better depends on the situation. If you are too busy to visit or have been treated at our clinic before, remote consultations can be efficient. On the other hand, if it is your first visit or you need comprehensive regulation of issues like digestive problems or menstrual irregularities, it is more accurate to come in person at least once for a consultation. We do not push one option over the other; our stance is to find the best method together with the patient, so please feel free to inquire without burden.