📝 Detailed Answer
I completely understand the desire to handle everything from home, especially with a busy schedule. The convenience of telehealth is a significant advantage, particularly for office workers with limited time or those who find it easier to start their health journey with a lower psychological barrier.
However, there are limitations to consider. The core of Traditional Korean Medicine (TKM) involves observing the patient's complexion and tongue, as well as performing pulse diagnosis (Maek-jin) to identify 'Dameum' (phlegm-fluid retention/metabolic waste) and 'Eo-hyeol' (blood stasis). It is challenging to capture all these subtle physiological signals through a screen alone.
Specifically, for those with a 'Bi-heo' constitution (spleen deficiency leading to weakened digestive function), the composition of herbal ingredients requires much more meticulous attention. Without a precise diagnosis, the medication could potentially cause digestive discomfort or dizziness. Having experienced the trial-and-error process during my own clinical training, I know exactly how critical these details are.
In summary, while telehealth offers overwhelming convenience, in-person consultations provide superior precision. If you desire a perfectly customized herbal formula from the start, I recommend visiting us at least once. However, if your schedule absolutely does not permit it, starting with a non-face-to-face consultation is also a valid option. Please let us know which method works best for you.