Can I receive a non-face-to-face diet consultation at a Korean medicine clinic in Guro?

Yes, it is possible. However, I was initially cautious about telemedicine. In Korean medicine, pulse diagnosis (맥진) and tongue diagnosis (설진) are crucial, and there are limitations through a screen. Therefore, at Baeknokdam Korean Medicine Clinic, we require first-time patients to visit in person. For diet consultations especially, accurately identifying the constitution (체질) is important. For example, the approach differs completely depending on whether the condition is 'spleen deficiency (비허)'—where the spleen function is weakened and metabolism is reduced—or 'phlegm-fluid (담음)'—where unnecessary fluids and waste accumulate in the body. To assess this through a screen alone, a detailed history and lifestyle review are essential. For follow-up patients, telemedicine is fully feasible. We can inquire about changes in symptoms via video call, and you can send photos of your tongue or abdomen to supplement tongue diagnosis (설진) and abdominal diagnosis (복진). Herbal medicine is prepared and shipped to you, and video consultations are conducted every two weeks as needed. However, if you experience rapid weight changes, edema, dizziness, or other symptoms, you must visit the clinic immediately. Under medical law, telemedicine is supplementary to in-person care, so in emergencies or when precise diagnosis is required, an in-person visit is mandatory. To schedule a non-face-to-face consultation, please book via our website or phone. If you are a first-time patient, we will arrange an in-person visit; for follow-ups, we will coordinate a video call. The process is simple, though you may initially wonder if it works. I had some trial and error when introducing the telemedicine system, but it is now stable and patients are highly satisfied. Feel free to contact us with any questions.