Q. I want to get a prescription for diet herbal medicine via telehealth in Busan. How long will it take to receive the medicine?

Telehealth consultations do not mean we simply send out generic medication. Because diet-related herbal medicine requires precision, we take a thorough approach to ensure safety and efficacy. First, we assess your current physical condition via the consultation. Rather than focusing solely on weight, we check for the presence of Dam-eum (phlegm-fluid retention), which are metabolic waste products, and Eo-hyeol (blood stasis), which hinders circulation. In particular, we verify if you are in a state of Bi-heo (Spleen deficiency). If your Spleen function is weak, you may experience poor absorption or digestive discomfort when taking the medicine. Once the prescription is determined, our pharmacy selects the specific medicinal herbs and decocts them according to the lead physician's directions. This process typically takes 2 to 3 days; including shipping, you can expect delivery within 3 to 5 business days. To break it down: Day 1 is for consultation and prescription, Days 2-3 are for constitution-based preparation, and the final step is delivery. We appreciate your patience as we treat this process like tailoring a garment—meticulously crafting a formula that fits your body perfectly.