Q. How long does it actually take to receive my herbal medicine after a remote consultation and prescription?

I completely understand the desire to receive treatment quickly. However, unlike pre-packaged medications, Traditional Korean Medicine (TKM) requires a 'customized' process where the practitioner selects individual medicinal herbs based on your specific physical condition. The process generally follows this flow: First, during the remote consultation, we assess your current state. We don't just look at basic metrics; we carefully evaluate the presence of 'Dameum' (phlegm-fluid retention/metabolic waste) and 'Eohyeol' (blood stasis/congestion of blood circulation). Next is the preparation phase. For instance, patients with 'Bi-heo' (Spleen Deficiency), characterized by poor digestive function, require a modified herbal composition to ensure efficacy and safety. This precise preparation and quality inspection usually take 2 to 3 days. When you add the shipping time, you will receive your medicine within about a week. While it may seem like a long wait, this is the minimum time required to ensure that the medicine perfectly tailored to your body is delivered safely. Please feel free to reach out if you have any questions while you wait.