A. The non-face-to-face process consists of four main steps. First, an initial consultation via phone or video call. Second, you send a brief questionnaire along with photos and videos of your tongue, face, and body. Based on these, I assess your constitution and condition, then prescribe a customized herbal formula. The medicine is prepared and shipped to your home. Follow-up is done every two weeks via non-face-to-face check-ins. During the first 1–2 weeks, many people notice reduced bloating and easier digestion. After about a month, overall condition changes begin. By three months of consistent use, some feel their constitution itself has shifted.
📝 Detailed Answer
You might initially wonder, 'Can a non-face-to-face consultation really work?' I felt the same way at first. But after some trial and error, I found it often helps to observe patients in their natural home environment. Here is the detailed process: The first step is a 15–20 minute phone or video consultation where we discuss your weight loss goals, past failures, current medications, digestion, sleep, and other basics. Next, you send tongue and face photos, body images (abdomen, limbs), and a detailed questionnaire. Using this data, I perform pattern differentiation according to Traditional Korean Medicine—for example, identifying Spleen Deficiency (脾虛) causing poor digestion and weight gain, or Phlegm-Dampness (濕痰) leading to heaviness and edema. Once the pattern is clear, I prescribe a tailored herbal formula, which is prepared and delivered to you by mail. During the first week, mild headaches or stomach discomfort may occur as your body adapts, but these usually resolve in 3–4 days. By week two, many report better bowel movements and less morning puffiness. Around one month, appetite regulation becomes easier and the body feels lighter. By three months, improved qi and blood circulation often leads to benefits like clearer skin or normalized menstrual cycles. Of course, herbal medicine alone is not enough—diet and lifestyle adjustments are essential for lasting results, and I provide specific guidance during the consultation. Even non-face-to-face, I can monitor your progress and adjust the prescription as needed, so feel free to reach out with any concerns.