Q. I live in Jeonju. I'm curious about how to get diet herbal medicine prescribed remotely and receive it by delivery.

Yes, you can receive diet herbal medicine through remote consultation and home delivery even if you live in Jeonju. However, TKM diagnosis traditionally relies on direct methods like pulse palpation (maekjin) and abdominal palpation (bokjin), so remote consultations have limitations. To compensate, we conduct thorough questionnaires and use photos or videos (e.g., tongue, complexion) to assess your constitution and condition. The step-by-step process is: 1) **Online booking**: Reserve a non-face-to-face consultation via our website or phone; new patients receive a health checklist beforehand. 2) **Questionnaire**: Provide detailed information on eating patterns, digestion, bowel movements, sleep, stress, and past diet attempts. Based on this, we preliminarily identify patterns like spleen deficiency (bi xu)—where the spleen’s function is weak, impairing digestion and energy metabolism, or phlegm-fluid (dam eum)—accumulation of metabolic waste, or blood stasis (eohyeol)—poor circulation. 3) **Video consultation**: Discuss your symptoms in real time—for example, “I don’t lose weight even when eating less” or “I feel bloated and have poor digestion”—and explain how TKM addresses them. 4) **Prescription and preparation**: A customized herbal formula is prescribed. For prominent spleen deficiency, we include tonifying spleen (bobi) herbs; for suspected phlegm-fluid, expelling phlegm (geodam) herbs are added. The prescription is dispensed by our in-house pharmacist, packed safely, and shipped via courier within 1–2 days. 5) **Ongoing management**: You can share progress online; we provide dietary and lifestyle advice, and adjust the prescription if needed. Please note that due to medical regulations, we cannot make claims like “lose several kg in days” or guarantee results—constitutional improvement requires consistency. Remote care may feel unfamiliar at first, but we aim to work closely with you. Feel free to ask any questions.