Q. I'm curious about how to use a non-face-to-face (online) diet Korean Medicine clinic in Changwon and what the procedure is.

Non-face-to-face diet treatment might sound unfamiliar—I also wondered at first, 'Will this work?' But after a few years, I find it actually more convenient for office workers. Let me explain the steps in detail. **Week 1: Initial consultation** Book a 'non-face-to-face initial consultation' on our website or app. At the appointed time, we connect via video call. You'll send a simple questionnaire (eating habits, sleep, bowel movements, past diet history) along with photos of your tongue, face, and scale reading. Based on these, I make a Korean Medicine diagnosis. For example, I might identify 'spleen deficiency (Pi Xu)'—when the spleen function weakens, the body becomes puffy and easily fatigued, making weight loss difficult. I also check if there is phlegm-rheum (Tan Yin) or blood stasis (Yu Xue) and formulate a prescription accordingly. **Week 2: Medicine arrives & start** Once the prescription is ready, I prepare it as a decoction or pills and send it via courier—usually a two-week supply—along with detailed instructions. During this period, I also provide mild dietary guidance (e.g., reducing evening carbohydrates). No need to fast abruptly. At first, I wondered if just taking medicine would be enough, but herbal medicine changes the body's metabolic flow. In the first 1–2 weeks, many people adapt, experiencing better digestion or reduced puffiness. **Month 1: Follow-up & adjustment** After two weeks, we have another video follow-up. I focus more on body condition (puffiness, fatigue, appetite, bowel movements) than weight changes. At this point, I may adjust the herbal prescription or add lifestyle tips. For example, 'Since your spleen deficiency has improved a bit, you can start light exercise now.' After about a month, most people say, 'My clothes feel looser' or 'I'm less puffy in the morning.' Our principle is not to obsess over numbers, so I advise relying less on the scale. **Months 2–3: Maintenance & finishing** As you approach your goal weight, I gradually reduce the medication to help your body self-regulate, because stopping abruptly could cause rebound weight gain. This is the phase where we slowly taper the herbs and help you establish diet and exercise as your own routine. Because non-face-to-face care relies heavily on the records you send, I keep detailed notes and occasionally tease, 'You had a late-night snack yesterday, didn't you?' (laughs). **Advantages of non-face-to-face**: You can have consultations after work or on weekends without traveling to the clinic, and the medicine is delivered to your home. However, if you have serious health issues (thyroid, diabetes, etc.) or are concerned about drug interactions, please inform me beforehand. All procedures comply with medical law, and we never promise 'guaranteed X kg loss.' Instead, I say, 'Let me accompany you through the process of transforming your body.'