A. Yes, it is possible. The non-face-to-face consultation is conducted via video call, and a herbal prescription tailored to your constitution and symptoms is prepared and delivered by courier. The process follows: ① Booking a consultation, ② Video diagnosis, ③ Prescription and payment, ④ Receiving the medicine. In Traditional Korean Medicine, the focus is not merely on weight loss but on regulating internal Dampness (濕) and Phlegm-Fluid (痰飮) to promote natural metabolism. I initially found remote consultation awkward, but it actually felt more comfortable and less stressful at home.
📝 Detailed Answer
The process of receiving a diet herbal prescription via remote consultation is simpler than you might think. It typically proceeds in five steps, and I will explain each with a bit of Traditional Korean Medicine (TKM) perspective.
1. **Booking and preliminary questionnaire**: After making an appointment via the website or phone, you are sent a brief questionnaire. Please record your eating habits, digestion, sleep, tendency toward constipation or diarrhea, and sensations of cold or heat. At this stage, I consider whether the main issue is Spleen Qi Deficiency (脾虛) or Phlegm-Fluid (痰飮). Spleen Qi Deficiency means the spleen’s function is weak, so food is not properly transformed into energy, leading to fluid accumulation; Phlegm-Fluid is when that fluid becomes thick and deposits in various parts of the body.
2. **Video consultation (10–20 minutes)**: At the scheduled time, we connect via smartphone or computer. I may ask to see a photo of your tongue, and inquire about your abdomen, hands, and feet. Since I cannot meet you in person, tongue diagnosis (舌診) is especially important. A thick, slippery coating suggests abundant Phlegm-Fluid. If you have previously tried Western diet medications, please freely mention any side effects or yo-yo effects. Having seen many such cases, I take a more careful approach.
3. **Prescription and herbal preparation**: Within 1–2 days after the consultation, I prepare a customized herbal formula. It is not simply a “weight-loss drug”; if you have Spleen Qi Deficiency, I tonify the Spleen (補脾) while eliminating Dampness (濕); if Phlegm-Fluid is prominent, I add herbs to transform Phlegm (化痰), such as Atractylodes rhizome (蒼朮), Tangerine peel (陳皮), and Pinellia tuber (半夏). If there is Blood Stasis (瘀血), I include herbs to promote blood circulation.
4. **Payment and parcel delivery**: Once the prescription is ready, I send payment instructions, and the medicine is dispatched by courier, usually arriving in 2–3 days. I prefer granule or pill forms that do not require refrigeration, so office workers can take them conveniently without a fridge.
5. **Follow-up after medication**: After about two weeks, I check in by phone or message to see how your digestion, bowel movements, and fatigue levels have changed. If needed, I may adjust the dosage or composition and send a revised formula.
Since it is remote, you might initially wonder whether the medicine will suit you. Through careful inquiry and honest reporting of symptoms, I have found there is little difference from in-person visits. In fact, many patients feel more relaxed at home and share more detailed information. The key is to understand that the goal is not to obsess over weight loss but to help your body restore its natural balance.