📝 Detailed Answer
At first, you might find it surprising. I myself was skeptical about remote consultations. But after some trial and error, I realized that the most important factors in TKM diet treatment are lifestyle details such as eating habits, bowel movements, and fatigue levels. Just as Western medicine can prescribe appetite suppressants remotely by checking BMI and underlying conditions, TKM can infer common patterns like Spleen Qi Deficiency (脾虛) or Phlegm-Fluid (痰飮) from a thorough interview alone—about 70–80% accuracy. Spleen Qi Deficiency refers to weak digestive function causing bloating and poor absorption, while Phlegm-Fluid indicates accumulation of unnecessary fluid waste. In such cases, herbal medicine combined with lifestyle adjustments can be effective. However, remote care has clear limits. Without body composition analysis or abdominal diagnosis (腹診), complex conditions like Blood Stasis (瘀血) or Liver Qi Stagnation (肝鬱) may be missed. Therefore, non-face-to-face prescriptions are best suited for initial consultations or maintenance of a previously diagnosed pattern. Its advantage is saving time for busy office workers and lowering the entry barrier; the disadvantage is that unexpected reactions to herbs are harder to manage immediately. We view telemedicine as a convenient first step and encourage an in-person visit when needed. Together, we can decide the best approach based on your condition and preferences.