Q. I'm in Gwangyang and considering a remote consultation for diet herbal medicine. What is the process actually like, and how do patients usually find the experience?

Initially, I was also concerned about the effectiveness of remote prescriptions without meeting patients face-to-face. However, I discovered that patients' detailed accounts of their daily habits and minor physical discomforts shared over the phone often provide a very honest and accurate picture of their health. For instance, I recall a professional in their 40s from Gwangyang who suffered from chronic indigestion and frequent bloating. In Traditional Korean Medicine (TKM), this state is referred to as Spleen Deficiency (脾虛). When the Spleen's function is impaired, metabolic waste known as Phlegm-fluid (痰飮) accumulates in the body, creating a constitution that gains weight easily. In this case, the priority was a prescription to strengthen the Spleen and clear out the Phlegm-fluid rather than simply fasting. Another patient who struggled with lower body edema and menstrual pain was found to have Blood Stasis (瘀血), which obstructed the circulation of Qi and Blood. For such individuals, we use medicinal herbs that promote circulation to clear the body's pathways. Even through remote consultation, the 1:1 diagnostic process to identify why your body stores energy instead of burning it remains the same. Please keep in mind that taking the medicine is only part of the journey; it must be accompanied by our mutual effort to correct underlying lifestyle habits.