Q. How long does it usually take to receive herbal medicine via remote consultation?

Here is a step-by-step breakdown of the process from remote consultation to delivery: 1. Remote Consultation and Constitutional Analysis: First, we assess your current health status via video or phone call. This is not just about symptom relief; we determine whether you are experiencing Spleen Deficiency (Bi-heo, 脾虛) causing low energy or if there is an accumulation of metabolic waste. 2. Personalized Prescription: We compose the herbal formula based on your analyzed constitution. We finely adjust the prescription considering the degree of Blood Stasis (Eo-hyeol, 瘀血) or Phlegm-Fluid Retention (Dam-eum, 痰飮), which vary from person to person. 3. In-house Decoction and Preparation: The herbs are brewed according to the specific prescription. Since these are not mass-produced factory products but are personally overseen by the head practitioner, this process usually takes 1 to 2 days. 4. Inspection and Shipping: Once preparation is complete, we conduct a thorough quality check before shipping via courier. Depending on the courier's status, delivery may take an additional 1 to 2 days. I remember feeling quite dizzy with anticipation while waiting for my own medicine back when I was a student. While the wait may feel frustrating, I kindly ask for your patience as we dedicate this time to carefully preparing medicine that will enter your body. We will notify you immediately via message once your shipment has departed.